Duress & Alarms

Posted Mon, 01/19/2009 - 15:55 by admin

With basic Mobile Duress systems the main concerns centre around the following issues...

- Location accuracy
- Alarm notification
- Response co-ordination
- Incident logging
- User familiarity

Location accuracy
Most basic and entry level mobile duress systems have no methodology of pinpointing a person under threat within a 50 meter radius in a building. In high impact and dangerous workplaces there is a world of difference between knowing what general area a person under threat is in and in which room they actually are.

Ascom's Next Generation Mobile Duress systems can provide pinpoint location down to room-by-room location when required.

Alarm notification
Immediate, controlled and logged notification of the duress incident to the response team is critical.  Most basic and entry level mobile duress systems have no integral method of notifying the response team of an alarm regardless of their location. They instead rely on 3rd party systems like paging and nursecall systems.

Ascom's Next Generation Mobile Duress systems enable response team members to simultaneously receive alarm notifications as easy to read text messages on their integrated handheld devices, containing the identity of the person under threat, the type of alarm raised and the exact location. As a result, the notification process is reliable and immediate and most importantly does not depend on integration with 3rd party systems that is often prone to failure or disconnection.

Response co-ordination
It is generally accepted that the best method to provide an immediate broadcast alarm notification is with an easy to read text message. Similarly it is globally agreed that the best method to co-ordinate a response is by voice communications where everyone in an open channel can listen and be informed as events progress.

Ascom's Next Generation Mobile Duress systems provide an integral voice communications facility that makes the co-ordination of any response more organised and effective.

Incident logging
In today's increasingly litigious and compliance focussed environment the ability to accurately log all events in a duress incident is mandatory.

Ascom's Next Generation Mobile Duress systems provide an integral logging capability that records all events from the moment the alarm was raised and received by the response team, to an actual voice recording of the response co-ordination.

User familiarity
All too frequently users do not carry their duress pendant because it is one more device that they have to carry along with their phone and pager. Basic Duress systems do not have consolidated devices that put the Duress functionality, internal cordless phone, pager and two-way-radio in the one device.

Ascom's Next Generation Mobile Duress systems provide a range of consolidated devices that make it easier for users to carry and combines the Mobile Duress function with a cordless phone and pager that they use for all other clinical and operational tasks.

Ascom's Next Generation Mobile Duress systems tick all the boxes!